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        <title>Biometrica Systems Status</title>
        <link>http://status.biometrica.com/rss</link>
        <description><![CDATA[Status Feed]]></description>
        <atom:link href="http://status.biometrica.com/" rel="self"></atom:link>
                                                                <language>en</language>
        <lastBuildDate>Fri, 10 Apr 2026 03:45:17 +0000</lastBuildDate>
                <item>
            <title><![CDATA[[Visual Casino 8.1] Release 8.1.0.10]]></title>
                        <link>http://status.biometrica.com/incident/117/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/117/</guid>
            <description><![CDATA[We have released a new version of Visual Casino 8 - version 8.1.0.10. Please see below for the release notes:

- Feature: Performance optimization refactoring (VC-144)
- Feature: Better memory management (VC-131)
- Feature: Database connectivity performance test added (VC-142)
- Feature: Html template for viewing test results (VC-141)
- Feature: Release notes markdown (VC-73)
- Bugfix: Missing search results/images issue (VC-143)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 10 Mar 2026 16:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SSIN Relay Down]]></title>
                        <link>http://status.biometrica.com/incident/116/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/116/</guid>
            <description><![CDATA[Issues with the relay service have been resolved. Connections should restore on your next polling connection.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 23 Jan 2026 15:22:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SSIN Relay Down]]></title>
                        <link>http://status.biometrica.com/incident/115/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/115/</guid>
            <description><![CDATA[The legacy SSIN relay is offline. We are working to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 23 Jan 2026 13:39:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Performance Issues Resolved]]></title>
                        <link>http://status.biometrica.com/incident/114/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/114/</guid>
            <description><![CDATA[After sustained monitoring of all services, connectivity issues have been resolved.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 20 Jan 2026 20:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Services Recovering]]></title>
                        <link>http://status.biometrica.com/incident/113/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/113/</guid>
            <description><![CDATA[All services are recovering; there may continue to be issues for some users for the next few hours.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sun, 18 Jan 2026 19:47:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Partner API is down]]></title>
                        <link>http://status.biometrica.com/incident/112/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/112/</guid>
            <description><![CDATA[Partner API is down. We are working to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sun, 18 Jan 2026 17:53:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[CID Network distribution is down.]]></title>
                        <link>http://status.biometrica.com/incident/110/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/110/</guid>
            <description><![CDATA[CID network distribution is down. We are working to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sun, 18 Jan 2026 17:51:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Fusion Center API is Down]]></title>
                        <link>http://status.biometrica.com/incident/111/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/111/</guid>
            <description><![CDATA[Fusion Center API is down. We are working to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sun, 18 Jan 2026 17:51:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Network is down]]></title>
                        <link>http://status.biometrica.com/incident/109/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/109/</guid>
            <description><![CDATA[SSIN network is down. We are working to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sun, 18 Jan 2026 17:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Emergency Maintenance Window Concluded]]></title>
                        <link>http://status.biometrica.com/incident/108/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/108/</guid>
            <description><![CDATA[The emergency maintenance window has concluded; we experienced no outages during the server maintenance.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 29 Dec 2025 01:57:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Emergency Maintenance Window]]></title>
                        <link>http://status.biometrica.com/incident/107/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/107/</guid>
            <description><![CDATA[We are performing emergency maintenance on the SSIN system; we do not expect any down time during this process. 

We expect the maintenance window to be completed by 10PM ET.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sun, 28 Dec 2025 19:53:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Visual Casino 8.1 Released!]]></title>
                        <link>http://status.biometrica.com/incident/106/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/106/</guid>
            <description><![CDATA[## Announcing Visual Casino 8.1

Biometrica Systems is excited to announce the next version of Visual Casino 8 - Visual Casino 8.1! This latest version includes a host of bug fixes and enhancements to existing features. This version will be the first version of Visual Casino that is 64-bit; enhancing the performance and usability of the application for everyone in Windows 11.

### Visual Caino Insider Program

Along with this latest version, Biometrica Systems is excited to announce the insider program. Workstations enrolled in the insider program will receive updates one week before they are generally available to all customers. This is a great way for IT departments and surveillance rooms to test drive the next version of Visual Casino before all of the operators update to it so that surveillance operators can hit the ground running with new features. If you wish to enroll a workstation in the insider program, please reach out to support@biometrica.com to receive the instructions on how to update the workstation to receive the updates.

### Latest Features

The biggest announcement is the upgrade of facial detection and facial recognition for XLST and CID. Image searches against your local and our remote datasets will now detect more faces in your candidate images and take advantage of the improvements a 64-bit environment can provide. We do plan additional enhancements to this system in the coming year, so stay tuned to for those as well.

### Full Feature and Bugfix List

- System Change: Upgrade to 64-bit Application
- Feature: Updated Facial Detection
- Feature: Updated Local Facial Recognition
- Feature: TLS 1.3 Support
- Feature: Aliases Sorted Alphabetically
- Bugfix: Layout Issues Corrected
- Bugfix: Recipients Icon Issue Fixed
- Bugfix: Alert Sound Override Issues Corrected
- Bugfix: Cache Issues Resolved
- Bugfix: Alert Polling Improved
- Bugfix: Disappearing Alerts Resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 09 Dec 2025 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[AWS Outage]]></title>
                        <link>http://status.biometrica.com/incident/104/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/104/</guid>
            <description><![CDATA[As many are now aware, AWS experienced a severe outage related to its' US-EAST-1 operations. While we utilize AWS resources for some services, we are not aware of any service disruptions to Biometrica Systems offerings at this time.

If you believe you are experiencing an outage of Biometrica Systems services related to the AWS US-EAST-1 regional service disruption, please contact our support email address to receive assistance in diagnosing the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 20 Oct 2025 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Visual Casino 7 End Of Life]]></title>
                        <link>http://status.biometrica.com/incident/102/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/102/</guid>
            <description><![CDATA[# Visual Casino 7 is officially End of Life (EOL).

As of now, we will no longer provide application updates, bug fixes, or security patches for Visual Casino 7. We strongly recommend upgrading to Visual Casino 8 (VC8) as soon as possible.

### Service Connectivity Deadline

- September 30, 2025, is the final day Visual Casino 7 will maintain official connectivity to SIN and CID.
- Starting midnight on October 1, 2025, you may no longer be able to receive SSIN messages or access CID updates.
- To maintain service continuity, you must upgrade to VC8 before October 1.

### Upgrade Process

- Most customers only need to download the VC8 installer and coordinate installation with their internal IT teams.
- Once VC8 is installed and running, you can safely uninstall Visual Casino 7 at your convenience.

**Special Note for Non-UMbRA Customers**

If you do not have access to the UMbRA database (our 100% law enforcement–sourced dataset of over 50 million records), a SIN connection transition is required. Please schedule this with our team during your VC8 upgrade: https://scheduler.zoom.us/d/n3p83mq4/visual-casino-data-source-upgrade

### Resources

- Installation Documentation: https://support.biometrica.com/hc/en-us/articles/30932949528471-Desktop-Client-Installation
- Frequently Asked Questions: https://support.biometrica.com/hc/en-us/articles/33779085467415-Frequently-Asked-Questions
- Schedule Your Update: https://scheduler.zoom.us/d/n3p83mq4/visual-casino-data-source-upgrade

For questions or assistance, contact us at support@biometrica.com.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 05 Sep 2025 20:56:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Visual Casino 8 Released!]]></title>
                        <link>http://status.biometrica.com/incident/103/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/103/</guid>
            <description><![CDATA[# Visual Casino 8 Is Here! Faster, More Accurate Facial Recognition!

Major Upgrade Now Live!

We’re excited to announce the launch of Visual Casino 8 (VC8) — our most significant update yet to the Visual Casino platform that powers your surveillance room and connects you to the SSIN network.

### What’s new in VC8:
- Faster, more accurate facial recognition and search in SSIN
- Bulk X-LST import tool — now with photo support
- Editable report templates
- View multiple SSIN Details at once
- Improved SSIN workflow and audit trails
- Encrypted SSIN cache for better speed and privacy
- Side-by-side compatibility with VC7

VC8 is now available across the network, with a quick-fix patch scheduled mid-week to address minor known issues. We recommend upgrading ASAP.

Installation Documentation: https://support.biometrica.com/hc/en-us/articles/30932949528471-Desktop-Client-Installation

Frequently Asked Questions: https://support.biometrica.com/hc/en-us/articles/33779085467415-Frequently-Asked-Questions

Questions? Reach us at support@biometrica.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 29 Jul 2025 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN] Alert network is offline]]></title>
                        <link>http://status.biometrica.com/incident/101/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/101/</guid>
            <description><![CDATA[The network issue is resolved; queued or delayed SSIN Alerts will send shortly if they have not already done so.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 07 Sep 2024 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN] Alert network is offline]]></title>
                        <link>http://status.biometrica.com/incident/100/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/100/</guid>
            <description><![CDATA[We have identified the issue with the SSIN network and we are beginning recovery.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 07 Sep 2024 12:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN] Alert network is offline]]></title>
                        <link>http://status.biometrica.com/incident/99/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/99/</guid>
            <description><![CDATA[The SSIN alert network is offline. Any web user will be unable to log in and messages will be delayed. We are investigating the issue and will update shortly]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 07 Sep 2024 09:05:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[Rekognition] Version Upgrade]]></title>
                        <link>http://status.biometrica.com/incident/98/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/98/</guid>
            <description><![CDATA[We have upgraded the version of Rekognition to the latest version (V7). Upgrades of the Rekognition version require a complete re-indexing of all images of persons. As a result, differences in detection always occur - usually improving algorithmic detection certainty and reducing both Type I and Type II errors. As we navigate the transition over the next week, you may find that a person may show up multiple times in an FR result. We are aware of this occurrence and are working to streamline the display of unique results.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 24 May 2024 20:22:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN] Service Disruption]]></title>
                        <link>http://status.biometrica.com/incident/97/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/97/</guid>
            <description><![CDATA[The SSIN messaging service has been restored.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 23 May 2024 00:52:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN] Service Disruption]]></title>
                        <link>http://status.biometrica.com/incident/96/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/96/</guid>
            <description><![CDATA[We have completed the emergency maintenance to the SSIN service. Message exchange should come back online in the next 30 minutes for all users. We will monitor the service as it recovers.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 23 May 2024 00:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN] Service Disruption]]></title>
                        <link>http://status.biometrica.com/incident/95/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/95/</guid>
            <description><![CDATA[We are currently performing emergency maintenance on a component of SSIN. Message exchange is currently offline]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 22 May 2024 20:01:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Emergency Maintenance]]></title>
                        <link>http://status.biometrica.com/incident/94/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/94/</guid>
            <description><![CDATA[The maintenance window for Qapla is complete.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 15 Mar 2024 19:49:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Emergency Maintenance]]></title>
                        <link>http://status.biometrica.com/incident/93/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/93/</guid>
            <description><![CDATA[We will be performing emergency maintenance on the Qapla service today at 15:45 PM ET. This maintenance window is expected to last 15 minutes. Access to the user interface may be disrupted during this period. No data will be lost during this process.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 15 Mar 2024 19:36:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[app] all requests returning 403 unauthorized]]></title>
                        <link>http://status.biometrica.com/incident/92/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/92/</guid>
            <description><![CDATA[At approximately 8:15 PM ET we began receiving reports that users were receiving authentication errors to the main app domain. The issue was traced to a misconfiguration of authorization rules. The rule issue has been resolved and authorized users should now have access.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 30 Jan 2024 12:38:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[Website] Outage]]></title>
                        <link>http://status.biometrica.com/incident/91/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/91/</guid>
            <description><![CDATA[We have resolved the issue preventing the website from rendering properly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 15 Sep 2023 17:29:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[Website] Outage]]></title>
                        <link>http://status.biometrica.com/incident/90/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/90/</guid>
            <description><![CDATA[Our website is currently down - we are investigating the issue and will update when we have more information]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 15 Sep 2023 16:26:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[UMbRA] Performance Issues]]></title>
                        <link>http://status.biometrica.com/incident/89/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/89/</guid>
            <description><![CDATA[The performance issues have been resolved. UMbRA is working normally again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 14 Jan 2023 02:59:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[UMbRA] Performance Issues]]></title>
                        <link>http://status.biometrica.com/incident/88/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/88/</guid>
            <description><![CDATA[We are experiencing performance issues with the UMbRA service. We have identified the issue and are working to restore full service.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 13 Jan 2023 23:40:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[Fusion Center] Search Result Issues]]></title>
                        <link>http://status.biometrica.com/incident/87/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/87/</guid>
            <description><![CDATA[Our hosting provider experienced a degradation of service resulting in a disruption to the fusion center text search API. As a result, some text searches may not have completed successfully or returned incomplete data - specifically new data ingested during the outage period may not have surfaced during searches performed during this period. The issue at the hosting provider was resolved at 2:22 PM PT and our data services have recovered. 

Searches performed between approximately 10:00 AM PT and 2:30 PM PT may need to be re-executed as a result of the service disruption if it is suspected that a person's record would have been ingested during this period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 28 Sep 2022 21:22:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN] Corrupt SSIN causes outage for some SSIN users]]></title>
                        <link>http://status.biometrica.com/incident/86/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/86/</guid>
            <description><![CDATA[The SSIN network received a corrupt SSIN alert on 2022-08-07 at around 1AM PT; rather than transmit this corrupt message, it triggered an error. For some SSIN recipients, this error was properly handled; for others this corrupt alert caused them to not be able to load their alert lists. The corrupted SSIN alert has been corrected. Effected users should quit and re-open Visual Casino to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 08 Aug 2022 20:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[VC7] CID Download Issues]]></title>
                        <link>http://status.biometrica.com/incident/85/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/85/</guid>
            <description><![CDATA[Some users of the VC7 desktop application are experiencing issues downloading CID updates. When this issue occurs, it may impact performance of other modules such as X-LST and LogIT. We are investigating the issue and will provide futher updates.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 03 Feb 2022 12:54:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Network Issues]]></title>
                        <link>http://status.biometrica.com/incident/84/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/84/</guid>
            <description><![CDATA[The issue with SSIN connections has been resolved. Users should no longer experience issues viewing or downloading SSIN messages.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 18 Jan 2022 19:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Network Issues]]></title>
                        <link>http://status.biometrica.com/incident/83/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/83/</guid>
            <description><![CDATA[Some users are experiencing issues viewing the list of SSIN messages or downloading new SSIN messages. We are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 17 Jan 2022 22:36:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA]]></title>
                        <link>http://status.biometrica.com/incident/82/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/82/</guid>
            <description><![CDATA[Service has been restored.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 18 Nov 2021 13:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA]]></title>
                        <link>http://status.biometrica.com/incident/81/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/81/</guid>
            <description><![CDATA[UMbRA is experiencing some performance issues. Some queries may take additional time to return data. We are aware of the issue and working to restore service.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 16 Nov 2021 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA text search is down]]></title>
                        <link>http://status.biometrica.com/incident/80/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/80/</guid>
            <description><![CDATA[The UMbRA text search service has been restored.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 06 Nov 2021 15:45:58 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA text search is down]]></title>
                        <link>http://status.biometrica.com/incident/79/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/79/</guid>
            <description><![CDATA[Text search is currently offline for all users. We are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 06 Nov 2021 14:09:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA text search is down]]></title>
                        <link>http://status.biometrica.com/incident/78/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/78/</guid>
            <description><![CDATA[Text search has been restored.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 28 Oct 2021 17:57:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA text search is down]]></title>
                        <link>http://status.biometrica.com/incident/77/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/77/</guid>
            <description><![CDATA[Text search for UMbRA is currently  returning only partial results. We are working to restore full search capabilities.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 27 Oct 2021 16:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website is down]]></title>
                        <link>http://status.biometrica.com/incident/76/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/76/</guid>
            <description><![CDATA[After several days of monitoring, the website issues have been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 27 Oct 2021 16:09:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website is down]]></title>
                        <link>http://status.biometrica.com/incident/75/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/75/</guid>
            <description><![CDATA[The website experienced a temporary outage for approximately 30 minutes starting at 6:00 AM PT. We are monitoring the situation and will update when a fix is determined.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 21 Oct 2021 13:36:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website is down]]></title>
                        <link>http://status.biometrica.com/incident/74/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/74/</guid>
            <description><![CDATA[Our website is currently offline. We are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 21 Oct 2021 13:27:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is down]]></title>
                        <link>http://status.biometrica.com/incident/73/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/73/</guid>
            <description><![CDATA[We have identified the issue with UMbRA and service is being restored. Users may have some connection issues for the next hour as service comes back online.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 25 Jun 2021 14:17:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is down]]></title>
                        <link>http://status.biometrica.com/incident/72/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/72/</guid>
            <description><![CDATA[Many users are experiencing issues accessing UMbRA. We are investigating the issue and hope to restore service soon.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 25 Jun 2021 14:05:55 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is down]]></title>
                        <link>http://status.biometrica.com/incident/70/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/70/</guid>
            <description><![CDATA[The UMbRA service has been restored.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 02 Jun 2021 16:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[eMotive is down]]></title>
                        <link>http://status.biometrica.com/incident/71/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/71/</guid>
            <description><![CDATA[The eMotive service has been restored for all users.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 02 Jun 2021 16:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is down]]></title>
                        <link>http://status.biometrica.com/incident/68/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/68/</guid>
            <description><![CDATA[UMbRA is currently down for all users]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 02 Jun 2021 03:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[eMotive is down]]></title>
                        <link>http://status.biometrica.com/incident/69/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/69/</guid>
            <description><![CDATA[eMotive is down for all users]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 02 Jun 2021 02:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is down]]></title>
                        <link>http://status.biometrica.com/incident/67/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/67/</guid>
            <description><![CDATA[UMbRA is now accessible again.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 13 Jan 2021 16:53:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is down]]></title>
                        <link>http://status.biometrica.com/incident/66/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/66/</guid>
            <description><![CDATA[UMbRA is currently down for all users. We have identified the problem and are working towards a fix.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 13 Jan 2021 11:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Upcoming Maintenance Window]]></title>
                        <link>http://status.biometrica.com/incident/65/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/65/</guid>
            <description><![CDATA[The maintenance window has concluded.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 09 Dec 2020 18:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Upcoming Maintenance Window]]></title>
                        <link>http://status.biometrica.com/incident/64/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/64/</guid>
            <description><![CDATA[All SSIN Customers,

We have an unplanned maintenance window scheduled for 1PM ET to 2PM ET today to patch a network server issue. 

We do not expect any interruption in SSIN service during this maintenance period.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 09 Dec 2020 15:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SOLVED] UMbRA is experiencing performance issues]]></title>
                        <link>http://status.biometrica.com/incident/63/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/63/</guid>
            <description><![CDATA[The performance issues have been resolved. UMbRA services are responding normally.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 13 Nov 2020 23:42:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is experiencing performance issues]]></title>
                        <link>http://status.biometrica.com/incident/62/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/62/</guid>
            <description><![CDATA[We are experiencing timeout issues on requests to sent to UMbRA endpoints. We are aware of the situation and are working to resolve it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 13 Nov 2020 17:50:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Connection Issues]]></title>
                        <link>http://status.biometrica.com/incident/61/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/61/</guid>
            <description><![CDATA[SSIN connectivity issues have  been resolved. Service to affected users should be restored within the hour.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 26 Oct 2020 21:59:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Connection Issues]]></title>
                        <link>http://status.biometrica.com/incident/60/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/60/</guid>
            <description><![CDATA[Some users are reporting issues connecting to SSIN. We are investigating these issues and will update with further information.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 26 Oct 2020 16:47:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SIN Service Disruption]]></title>
                        <link>http://status.biometrica.com/incident/59/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/59/</guid>
            <description><![CDATA[The Legacy SIN Relay has recovered and all services are operational.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 27 Jul 2020 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SIN Service Disruption]]></title>
                        <link>http://status.biometrica.com/incident/58/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/58/</guid>
            <description><![CDATA[Some legacy SIN user may experience a disruption of services. We are performing some emergency maintenance on the network and some users may lose connectivity during this time. We expect the maintenance period to last for less than an hour.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 27 Jul 2020 13:48:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website Domain Migration]]></title>
                        <link>http://status.biometrica.com/incident/57/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/57/</guid>
            <description><![CDATA[DNS and other cache level timeout periods have expired - all users should have access to the website at it's new location: [https://www.biometrica.com](https://www.biometrica.com).]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 21 Jul 2020 14:33:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website Domain Migration]]></title>
                        <link>http://status.biometrica.com/incident/56/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/56/</guid>
            <description><![CDATA[This morning, we moved our website from [https://biometrica.com](https://biometrica.com) to [https://www.biometrica.com](https://www.biometrica.com).  Some users may experience a temporary outage while their browser cache purges the old redirect information. If you experience this issue, please clear your browser cache. This should resolve the issue.

The issue should resolve itself within the hour.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 21 Jul 2020 13:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website Down]]></title>
                        <link>http://status.biometrica.com/incident/54/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/54/</guid>
            <description><![CDATA[The Website is no longer experiencing DNS related issues.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 08 Jul 2020 14:39:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website Down]]></title>
                        <link>http://status.biometrica.com/incident/53/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/53/</guid>
            <description><![CDATA[We are currently experiencing a DNS resolution issue on our website. We have identified the issue and resolved it. It may take up to 24 hours for the corrent DNS entries to propagate to all customers. We apologize for any inconvenience.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 07 Jul 2020 21:25:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Connection Issues on SSIN]]></title>
                        <link>http://status.biometrica.com/incident/55/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/55/</guid>
            <description><![CDATA[The Legacy SSIN relay has returned to normal operation]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 01 Jul 2020 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website]]></title>
                        <link>http://status.biometrica.com/incident/51/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/51/</guid>
            <description><![CDATA[We are upgrading our website today. Some users may experience issues logging into UMbRA while we perform this transition. It may take up to 48 hours for issues to resolve. We apologize for any inconvenience this may cause.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 30 Jun 2020 20:34:27 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Connection Issues on SSIN]]></title>
                        <link>http://status.biometrica.com/incident/52/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/52/</guid>
            <description><![CDATA[At approximately 0245 hours on 2020-06-30, the Legacy SSIN relay began experiencing a performance issue.

Some users may have experienced connectivity issues since the event. The problem has been identified. Users experiencing issues should begin to see the system recover.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 30 Jun 2020 06:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SIN Relay Maintenance]]></title>
                        <link>http://status.biometrica.com/incident/50/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/50/</guid>
            <description><![CDATA[We will be performing maintenance on the Legacy SIN Relay from 10:45AM ET. We expect there to be an outage of the system for approximately 5 minutes. No data will be lost at this time, but users still connecting through the legacy system may be unable to send or receive messages during the maintenance period. 

Users of SSIN, UMbRA, and other VC7 services will not be affected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 02 Jun 2020 13:58:07 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA down]]></title>
                        <link>http://status.biometrica.com/incident/49/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/49/</guid>
            <description><![CDATA[UMbRA service has been restored. Some users may experience intermittent connection issues while the system recovers, but these will subside within an hour.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 08 May 2020 17:16:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA down]]></title>
                        <link>http://status.biometrica.com/incident/48/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/48/</guid>
            <description><![CDATA[The UMbRA service is currently down for all users. We are working on the problem and will provide an update on the service status when possible.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 08 May 2020 05:17:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SIN Connection Issue]]></title>
                        <link>http://status.biometrica.com/incident/47/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/47/</guid>
            <description><![CDATA[The Legacy SIN Relay has recovered and service has been restored for affected users.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 20 Mar 2020 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SIN Connection Issue]]></title>
                        <link>http://status.biometrica.com/incident/46/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/46/</guid>
            <description><![CDATA[The legacy SIN relay issue has been identified and we are in the process of restoring the service. As we work on repairing the issue, additional temporary outages may occur.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 19 Mar 2020 16:05:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SIN Connection Issue]]></title>
                        <link>http://status.biometrica.com/incident/45/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/45/</guid>
            <description><![CDATA[Customers connecting through the legacy SIN relay are experiencing connection issues. We are aware of the issue and are working to correct the problem.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 19 Mar 2020 08:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SIN Connection Issue]]></title>
                        <link>http://status.biometrica.com/incident/43/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/43/</guid>
            <description><![CDATA[We have resolved the issue with SIN communication for legacy SIN connection users. Messages should being to flow normally over the next hour for you.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 15 Nov 2019 21:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Legacy SIN Connection Issue]]></title>
                        <link>http://status.biometrica.com/incident/44/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/44/</guid>
            <description><![CDATA[Some users have reported connection issues regarding sending and receiving SIN messages. We are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 15 Nov 2019 18:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SIN Alerts Not Refreshing]]></title>
                        <link>http://status.biometrica.com/incident/42/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/42/</guid>
            <description><![CDATA[We experienced a minor data corruption issue which prevented new SINs from being downloaded temporarily. The data corruption has been corrected and service should be restored.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 24 Jun 2019 15:25:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SIN Alerts Not Refreshing]]></title>
                        <link>http://status.biometrica.com/incident/41/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/41/</guid>
            <description><![CDATA[Some users are experiencing issues viewing SIN Alerts. We are aware of the issue and are working to fix it as soon as possible.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 24 Jun 2019 13:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Partial Facial Recognition Outage]]></title>
                        <link>http://status.biometrica.com/incident/40/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/40/</guid>
            <description><![CDATA[We have examined the issue and have determined that the problem is resolved.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 08 Apr 2019 17:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Partial Facial Recognition Outage]]></title>
                        <link>http://status.biometrica.com/incident/39/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/39/</guid>
            <description><![CDATA[We are investigating reports of customer issues with facial recognition in the UMbRA application.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 08 Apr 2019 16:36:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Outage]]></title>
                        <link>http://status.biometrica.com/incident/38/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/38/</guid>
            <description><![CDATA[We were unable to confirm reports of connectivity issues to SSIN and have closed the alert.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 23 Mar 2019 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Outage]]></title>
                        <link>http://status.biometrica.com/incident/37/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/37/</guid>
            <description><![CDATA[We are again receiving reports that some customers are experiencing issues accessing SSIN; we will update with more details when we have them.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sat, 23 Mar 2019 13:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Outage]]></title>
                        <link>http://status.biometrica.com/incident/36/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/36/</guid>
            <description><![CDATA[SSIN service has been restored. We have not seen any indications that any user data was lost. 

It is possible you may have intermittent connectivity issues to SSIN for the next hour or so. Please report any connectivity issues to support@biometrica.com.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 22 Mar 2019 04:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN outage]]></title>
                        <link>http://status.biometrica.com/incident/35/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/35/</guid>
            <description><![CDATA[We have confirmed that SSIN is down for all users. We are aware of the problem and are working to resolve the issue]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 21 Mar 2019 20:42:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Outage Reported]]></title>
                        <link>http://status.biometrica.com/incident/34/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/34/</guid>
            <description><![CDATA[We are researching reports of a SSIN outage.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 21 Mar 2019 18:06:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[VC7] Licensing Issues]]></title>
                        <link>http://status.biometrica.com/incident/33/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/33/</guid>
            <description><![CDATA[Licensing renewals for VC7 and local facial recognition are operating normally.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 13 Mar 2019 22:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[VC7] Licensing Issues]]></title>
                        <link>http://status.biometrica.com/incident/32/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/32/</guid>
            <description><![CDATA[We are investigating an issue regarding application and facial recognition licensing for Visual Casino 7. Possible issues include activating licenses and renewing license files for applications and local facial recognition.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 13 Mar 2019 21:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SIN Service Down]]></title>
                        <link>http://status.biometrica.com/incident/31/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/31/</guid>
            <description><![CDATA[SIN service has been restored for all users.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 16 Nov 2018 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SIN Service Down]]></title>
                        <link>http://status.biometrica.com/incident/30/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/30/</guid>
            <description><![CDATA[SIN is down for some customers. The issue has been identified. Service should begin to restore to some affected customers soon and be completely restored within two hours.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 16 Nov 2018 13:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN/SIN service is down]]></title>
                        <link>http://status.biometrica.com/incident/29/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/29/</guid>
            <description><![CDATA[SSIN/SIN service has been restored.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 13 Nov 2018 14:25:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN/SIN service is down]]></title>
                        <link>http://status.biometrica.com/incident/28/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/28/</guid>
            <description><![CDATA[SIN/SSIN is currently down for all users. We are working on the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 13 Nov 2018 14:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SOLVED] Facial Recognition Licensing Updates Failing]]></title>
                        <link>http://status.biometrica.com/incident/27/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/27/</guid>
            <description><![CDATA[The issue preventing new FR licenses for Visual Casino 7 from being issued has been resolved. Licenses and renewals are now being issues normally by the service.

If you have any issues generating a valid license please contact us at support@biometrica.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 10 Oct 2018 22:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Facial Recognition Licensing Updates Failing]]></title>
                        <link>http://status.biometrica.com/incident/26/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/26/</guid>
            <description><![CDATA[We have noticed that some users may be experiencing FR licensing issues. We are aware of the problem and working on correcting the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 08 Oct 2018 16:35:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Maintenance Window Completed]]></title>
                        <link>http://status.biometrica.com/incident/25/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/25/</guid>
            <description><![CDATA[The maintenance window has completed. All SIN services should now be operational.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 18 Sep 2018 21:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Maintenance Window Open]]></title>
                        <link>http://status.biometrica.com/incident/24/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/24/</guid>
            <description><![CDATA[We have begun maintenance on the SIN service. Some customers may experience periods where they can neither send nor receive SIN Alerts.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 18 Sep 2018 14:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[Visual Casino] Version 7.0.0.32 released]]></title>
                        <link>http://status.biometrica.com/incident/23/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/23/</guid>
            <description><![CDATA[A new version of Visual Casino has been released!

You can download the latest installer at: [https://biometrica.com/download/visual-casino-7-windows-installer/](https://biometrica.com/download/visual-casino-7-windows-installer/ "Visual Casino 7 Installer") or use the update feature within the application.

This version 7.0.0.32 has a number of bug fixes and improvements, including:

- Improvements to the executive report feature
- A bug fix for a database corruption issue that occurs when upgrading from Visual Casino 6
- A bug fix to handle exceptions that occur when communication to the database times out
- A bug fix to correctly handle UTF-8 quotation marks in SIN messages from certain sources

If you have any questions about the update, please feel free to contact us at [support@biometrica.com](mailto:support@biometrica.com "Biometrica Support")]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 05 Jun 2018 12:16:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SOLVED] UMbRA is experiencing an outage]]></title>
                        <link>http://status.biometrica.com/incident/22/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/22/</guid>
            <description><![CDATA[The issue with UMbRA has been located and resolved. All services are working as expected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 25 Apr 2018 14:57:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[UMbRA is experiencing an outage]]></title>
                        <link>http://status.biometrica.com/incident/21/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/21/</guid>
            <description><![CDATA[At this time UMbRA is experiencing an outage. We are working on the situation and will update when more information is known.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 25 Apr 2018 13:41:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Search Speed Degraded]]></title>
                        <link>http://status.biometrica.com/incident/20/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/20/</guid>
            <description><![CDATA[At this time we have been notified of issues while performing name searches against the UMbRA database. We are investigating the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 13 Feb 2018 16:10:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Facial Recognition Unavailable]]></title>
                        <link>http://status.biometrica.com/incident/19/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/19/</guid>
            <description><![CDATA[The issue with the facial recognition API has been resolved. Service to VC7 and UMbRA has been restored]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 26 Jan 2018 05:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Facial Recognition Unavailable]]></title>
                        <link>http://status.biometrica.com/incident/18/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/18/</guid>
            <description><![CDATA[We continue to work through the issue with facial recognition - we will update you when know when the service will return.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Mon, 15 Jan 2018 20:14:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Facial Recognition Unavailable]]></title>
                        <link>http://status.biometrica.com/incident/17/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/17/</guid>
            <description><![CDATA[The issue has been identified; we expect to have it corrected by the end of the day on Friday (1/12).]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 11 Jan 2018 21:32:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Facial Recognition Unavailable]]></title>
                        <link>http://status.biometrica.com/incident/16/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/16/</guid>
            <description><![CDATA[At this time, facial recognition connected to SSIN and UMBRA is not operational. Staff is working on the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 11 Jan 2018 05:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Down]]></title>
                        <link>http://status.biometrica.com/incident/15/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/15/</guid>
            <description><![CDATA[The issue has been corrected.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Sun, 07 May 2017 04:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[SSIN Down]]></title>
                        <link>http://status.biometrica.com/incident/14/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/14/</guid>
            <description><![CDATA[Staff have confirmed that there is an issue sending SIN messages. We are working on the issue]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Fri, 05 May 2017 13:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[RESOLVED] Website Outage]]></title>
                        <link>http://status.biometrica.com/incident/13/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/13/</guid>
            <description><![CDATA[Our hosting provider has resolved the issue with the server and our website is now working properly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 26 Apr 2017 04:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Website Outage]]></title>
                        <link>http://status.biometrica.com/incident/10/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/10/</guid>
            <description><![CDATA[We are experiencing issues with our hosting provider. Our public website is down at this time. Staff have engaged with the hosting provider to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 25 Apr 2017 14:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[RESOLVED] Network Outage]]></title>
                        <link>http://status.biometrica.com/incident/11/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/11/</guid>
            <description><![CDATA[The outage has been resolved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 18 Apr 2017 14:21:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SSIN Outage] Network Outage]]></title>
                        <link>http://status.biometrica.com/incident/9/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/9/</guid>
            <description><![CDATA[We are investigating an issue regarding send and receiving SSIN messages.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 13 Apr 2017 20:02:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[RESOLVED] Major SSIN Outage]]></title>
                        <link>http://status.biometrica.com/incident/8/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/8/</guid>
            <description><![CDATA[The SSIN performance issues have been resolved.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 16 Mar 2017 22:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[PARTIALLY RESOLVED] Major SSIN Outage]]></title>
                        <link>http://status.biometrica.com/incident/7/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/7/</guid>
            <description><![CDATA[We have identified an issue in the newest version of Visual Casino 6 (6.2.1.107+). 

Please refrain from upgrading until the issue is resolved.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 16 Mar 2017 07:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Major SSIN Outage]]></title>
                        <link>http://status.biometrica.com/incident/6/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/6/</guid>
            <description><![CDATA[We have identified a major issue in SSIN that began at approximately 6:30PM Eastern Time. We are working to resolve the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 16 Mar 2017 00:15:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[RESOLVED] Possible Performance Issues Related to Service Outage]]></title>
                        <link>http://status.biometrica.com/incident/5/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/5/</guid>
            <description><![CDATA[Our cloud provider has resolved the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 28 Feb 2017 22:02:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Possible Performance Issues Related to Service Outage]]></title>
                        <link>http://status.biometrica.com/incident/4/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/4/</guid>
            <description><![CDATA[We have been made aware of issues from our cloud provider regarding storage back-end stability. At this time, no known performance issues have occurred, but we are watching the situation.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Tue, 28 Feb 2017 20:08:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SIN OUTAGE - RESOLVED] Some SIN Messages Failing to Attach Images]]></title>
                        <link>http://status.biometrica.com/incident/3/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/3/</guid>
            <description><![CDATA[SIN Alert imaging has been restored as of SIN ID 251065.

Any customer who sent a SIN between 2017-02-03T03:23:04Z and 2017-02-3T14:45:00Z are asked to reply to thier own SIN and reattach the images, if possible.

This corresponds to SIN IDs 251053 through 251064.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 23 Feb 2017 15:48:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[SIN OUTAGE] Some SIN Messages Failing to Attach Images]]></title>
                        <link>http://status.biometrica.com/incident/2/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/2/</guid>
            <description><![CDATA[SIN Messages are failing to attach images when sent. All images associated with these SIN alerts after message 251053 have been lost.

When the issue is fixed, we ask that you reply to your affected SIN alert with the images attached.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Thu, 23 Feb 2017 03:24:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[[EMERGENCY MAINTENANCE] sin.biometrica.com]]></title>
                        <link>http://status.biometrica.com/incident/1/</link>
            <guid isPermaLink="true">http://status.biometrica.com/incident/1/</guid>
            <description><![CDATA[sin.biometrica.com will experience a brief outage at 2:00PM PST to perform a security patch.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Biometrica Systems Status</dc:creator>
            <pubDate>Wed, 22 Feb 2017 22:01:17 +0000</pubDate>
                                                                                                        </item>
            </channel>
</rss>
