Visual Casino 7 is officially End of Life (EOL).

As of now, we will no longer provide application updates, bug fixes, or security patches for Visual Casino 7. We strongly recommend upgrading to Visual Casino 8 (VC8) as soon as possible.

Service Connectivity Deadline

• September 30, 2025, is the final day Visual Casino 7 will maintain official connectivity to SIN and CID.
• Starting midnight on October 1, 2025, you may no longer be able to receive SSIN messages or access CID updates.
• To maintain service continuity, you must upgrade to VC8 before October 1.

Upgrade Process

• Most customers only need to download the VC8 installer and coordinate installation with their internal IT teams.
• Once VC8 is installed and running, you can safely uninstall Visual Casino 7 at your convenience.

Special Note for Non-UMbRA Customers

If you do not have access to the UMbRA database (our 100% law enforcement–sourced dataset of over 50 million records), a SIN connection transition is required. Please schedule this with our team during your VC8 upgrade: https://scheduler.zoom.us/d/n3p83mq4/visual-casino-data-source-upgrade

Resources

• Installation Documentation: https://support.biometrica.com/hc/en-us/articles/30932949528471-Desktop-Client-Installation
• Frequently Asked Questions: https://support.biometrica.com/hc/en-us/articles/33779085467415-Frequently-Asked-Questions
• Schedule Your Update: https://scheduler.zoom.us/d/n3p83mq4/visual-casino-data-source-upgrade

For questions or assistance, contact us at support@biometrica.com.