All systems are operational

Past Incidents

30th July 2025

No incidents reported

29th July 2025

Visual Casino 8 Visual Casino 8 Released!

Visual Casino 8 Is Here! Faster, More Accurate Facial Recognition!

Major Upgrade Now Live!

We’re excited to announce the launch of Visual Casino 8 (VC8) — our most significant update yet to the Visual Casino platform that powers your surveillance room and connects you to the SSIN network.

What’s new in VC8:

  • Faster, more accurate facial recognition and search in SSIN
  • Bulk X-LST import tool — now with photo support
  • Editable report templates
  • View multiple SSIN Details at once
  • Improved SSIN workflow and audit trails
  • Encrypted SSIN cache for better speed and privacy
  • Side-by-side compatibility with VC7

VC8 is now available across the network, with a quick-fix patch scheduled mid-week to address minor known issues. We recommend upgrading ASAP.

Installation Documentation: https://support.biometrica.com/hc/en-us/articles/30932949528471-Desktop-Client-Installation

Frequently Asked Questions: https://support.biometrica.com/hc/en-us/articles/33779085467415-Frequently-Asked-Questions

Questions? Reach us at support@biometrica.com

28th July 2025

No incidents reported

27th July 2025

No incidents reported

26th July 2025

No incidents reported

25th July 2025

No incidents reported

24th July 2025

No incidents reported